Board Thread:General Discussion/@comment-6175354-20140319185751/@comment-24304025-20140515113625

Killian Jones wrote: Actually, Snow never saw Emma's face. She was under a glamour spell and looked like someone completely different. So was Hook.

Belle indeed saw Emma and Hook before the glamour spell. It is weird that she does not remember them. Especially Hook, when he broke into the palace and attacked her.